FAQ
Get Informed
"HOW MANY CHILDREN CAN YOU PAINT IN AN HOUR?"
It depends on the child and the design. Typically, any one of our designs can take anywhere between 3-5 min. But if we had to estimate, wed say 10-12 children.
"DO YOU DRESS UP AS A CLOWN?"
No. We don't clown around. But upon request, we may dress up in theme. Usually, we where our uniform which is a black shirt or polo with our logo.
"CAN YOU STAY LATER THEN THE TIME THAT WAS ORIGINALLY ARRANGED?"
Yes, at the artists discretion. We want to respect the artists time. They are also regular people with lives outside of face painting. If we are not booked after our arranged time and/or have no prior engagements for a fee. We try to respect
"DO YOU OFFER REFUNDS?"
As a provider of bespoke face painting services, we operate on a retainer basis to secure bookings for days and times. Upon booking our services, clients acknowledge and agree that the retainer fee is non-refundable.
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Our retainer policy is in place to ensure that we can allocate resources and dedicate our time and expertise to each scheduled appointment. By reserving a spot in our calendar, clients understand that we may decline other potential bookings for the same date and time.
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While we understand that unforeseen circumstances may arise, such as cancellations or changes to event plans, we are committed to accommodating reasonable request for rescheduling, subject to availability.
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We strive to provide exceptional service and value to every client, and we appreciate your understanding and cooperation regarding our refund policy. Should you have any question or concerns, please feel free to contact us.