TERMS OF SERVICE
For your convenience please read the following.
CLIENT RESPONSIBILITIES
As professional artists, we know that planning any event can be stressful. We pride ourselves in making your day that much easier. As a valued client, we kindly request that you adhere to the following rules to ensure a successful and valuable experience.
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1. Provide a clean and suitable space for face painting session, with adequate lighting and seating arrangements.
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2. Ensure availability of water and restroom facilities for the comfort of guests and the face painting artists.
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3. Communicate any specific designs requests or themes in advance, along with any relevant details or preferenes.
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4. Supervision of children and guests, especially during face painting sessions involving minors, to ensure their safety and well-being.
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5. Inform the face painting artists of any allergies or skin sensitivities that may affect the choice of face painting and designs or products.
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6. Respect the artist's time and schedule by arriving promptly for the scheduled appointment and adhering to the agreed upon duration of the session. We understand some guests may come late, but we ask that you let your guests know we will only be providing services during our agreed upon time unless other arrangements or additional time has been agreed upon.
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7. Provide feedback or raise any concerns promptly during or after the face painting session to ensure your satisfaction with the service.
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We appreciate your cooperation and understanding in adhering to these responsibilities, as they make the overall experience positive and enjoyable to everyone.
HEALTH AND SAFETY
The safety of our client are our top priorities. We adhere to strict hygiene practices and use only professional-grade, hypoallergenic face paint and cosmetic products that are safe for use on the skin. Our face painting artists maintain clean and sanitized equipment and brushes, and we follow industry best practices to minimize the risk of cross-contamination. Clients with known allergies or sensitivities are encouraged to inform the artist prior to the session, and appropriate precautions will be taken to accommodate their needs.
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DESIGN REQUESTS AND LIMITATIONS
We strive to accommodate clients' design requests to the best of our ability, taking into consideration the desire theme, complexity, and time constraints of each session. However, please be aware that certain designs may have limitations based on factors such as age, skin type, and available time. Our face painting and balloon artists will work closely with clients to discuss design options and ensure that expectation are met to the best of our ability.